Customer Service Associate

Key Responsibility:-

• Respond promptly to customer inquiries via phone, email, chat, or social media.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.

Required Skills & Qualifications:-

• Bachelor's degree in any discipline (preferred).
• Excellent communication and presentation skills.
• Both Fresher and Experience can apply.
• Prior experience in customer service or support roles is an advantage.
• Fluency in English and Hindi

Send your CVs

Email- kritika@infiniserveitsolutioninc.com

Contact- 9430049665

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,157.21 - ₹31,394.96 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person