Customer Service Associate

FRONTIER COOPERATIVE is an agriculture leader in Nebraska providing grain, agronomy, feed and energy products and services to our customers. At Frontier, we have a long-standing tradition of successful partnerships with our customers by managing our business with the highest integrity and quality while being responsible stewards in our communities.

We are now hiring for a Customer Service Associate to manage the warehouse and front desk at our Waverly, NE location. This position is being offered as full-time with benefits.

Essential duties:

• Provide a high level of customer service by addressing patrons, customers, farmers, and employees in a prompt, efficient and courteous manner. Answer telephone promptly and direct calls as needed.
• Maintain, order, stock, and display retail store, feed and warehouse inventories. Perform physical inventory counts on a regular basis.
• Assisting customers with specialized feed, grain, seed, fertilizer, chemical, services, retail orders, and in-store purchases. Assist customers with loading/unloading products purchased from warehouse and retail store areas.
• Invoicing, data entry, accounts receivable, complete and maintain inventory transfers between locations when needed, manage petty cash, perform basic billing, banking and postal transactions, receive and allocate payments to customer accounts. Perform accounting clerk duties as needed.

Job skills and requirements:

• Ability to lift up to 50lbs (bags of seed, feed, fertilizers, etc.) regularly.
• Must have strong communication skills (verbal and written).
• Must be able to accurately record data for billing purposes and perform regular audits to ensure appropriate billing.
  
• Must be proficient on the use of computers and able to log information into a centralized database.
• Must be able to maintain a safe, organized working environment.
• Bachelor’s Degree in related field preferred, or equivalent combination of education, training, and/or agricultural experience.

Benefits available to all full-time employees:

• Cooperative retirement plan (PAYCHECK FOR LIFE)
• 401(K) retirement (traditional and Roth)
• Medical, dental and vision insurance, plus other supplemental insurances available
• FSA/HSA spending accounts
  
• Vacation and sick leave
• Yearly uniform and boot allowances
• 360 wellness program with incentives
  
• Sign-on bonus and employee referral bonuses
  
And more!

EXPERIENCE THE DIFFERENCE AT FRONTIER COOPERATIVE