Customer Service Associate - Loan Origination (Seasonal | Remote)

Customer Service Associate (Seasonal | Remote)

$15.00/hour | Full-Time | Monday–Friday, 11:30 AM – 8:00 PM ET

Read This First — This Role Isn’t for Everyone

This is a high-volume call center role with constant inbound calls for most of your shift.

• Seasonal/temporary position
• You will be on the phone the majority of your day
• Remote (on-shore only) — reliable internet required + backup connection (hotspot and alternate location)

What You’ll Do

• Handle back-to-back inbound calls from customers
• Assist with loan applications and documentation
• Resolve issues quickly and professionally
• Follow structured workflows and log all interactions accurately

What It Takes to Succeed

• You can stay focused and professional during repetitive, high-volume work
• You manage time well and don’t fall behind when call volume spikes

Requirements (Non-Negotiable)

• 2+ years inbound call center experience
• 1+ year financial services experience
• Strong communication skills
• Ability to work independently in a remote environment
• Must be on-shore in the Contiguous United States (48 states)

Technical Requirements

• Reliable high-speed internet
• Backup connection required (hotspot or alternate workspace)
• Personal laptop for training (equipment provided after)

Pay: $15.00 per hour

Work Location: Remote