Customer Service - Claims Representative

United Public Adjusters & Appraisers (UPA) is hiring Claim Representatives who are motivated, detail-oriented, and passionate about helping people during challenging times.

Whether you have experience in insurance customer service, property claims, legal support, or as a paralegal, this is your opportunity to step into a meaningful, high-growth career. If you enjoy working with people but also thrive on organization, documentation, and problem-solving — you may be the perfect fit.

No adjusting license? No problem. We provide hands-on training and pay for your Public Adjuster license.

What You’ll Do

• Assist in investigating and documenting property damage claims
• Review estimates, reports, and supporting documents
• Communicate with homeowners, contractors, and insurance carriers
• Keep files organized and timelines on track
• Provide compassionate, professional support to clients
• Train alongside experienced adjusters and develop industry expertise

This role is ideal for someone who enjoys a mix of customer interaction and detailed administrative work.

Who Should Apply

We’re looking for professionals who are:

• Experienced in property claims, insurance customer service, legal support, or paralegal work
• Strong communicators with excellent follow-through
• Organized and detail-focused
• Comfortable using technology and learning new systems
• Motivated to build a long-term career with growth opportunities
• Recent career changers and early-career professionals are encouraged to apply.

What You’ll Get

• Paid training and mentorship from industry experts
• UPA-paid Public Adjuster licensing
• Competitive salary
• Health insurance
• 401(k) with matching
• Paid time off + floating holidays
• Tuition reimbursement
• Relocation support
• Clear growth path into senior and leadership roles

At UPA, your work directly impacts families navigating property damage and insurance claims. You won’t just process paperwork — you’ll advocate, guide, and make a real difference.

If you’re ready to combine customer service skills with investigative detail and build a stable, rewarding career in the insurance industry, apply today!

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person