Customer Service & Data review Representative

Job Overview:

We are looking for a proactive and customer-focused Chat Customer Service Representative to join our team in Dubai. In this role, you will handle customer inquiries through live chat, ensuring a fast, friendly, and helpful experience for every customer.

Key Responsibilities:

· Respond to customer inquiries via chat in a timely and professional manner

· Resolve product or service issues by clarifying the customer’s complaint and determining the cause

· Provide accurate, valid, and complete information by using the right methods and tools

· Keep records of customer interactions and transactions

· Follow communication procedures, guidelines, and policies

· Collaborate with other departments to resolve complex issues transaction processing.

Qualifications & Skills:

· Previous experience in customer service or similar role is preferred

· Excellent written communication skills in English

· Strong problem-solving abilities and attention to detail

· Ability to multitask and work in a fast-paced environment

· Basic computer and typing skills

· Must be based in Dubai or willing to work on-site

Benefits:

· Competitive salary

· Friendly and supportive team environment

· Growth and learning opportunities

If you are a proactive communicator with a passion for helping others and delivering excellent customer service through chat, we’d love to hear from you!

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month