Customer Service / Dispatcher

Southern California Messengers (SCM) is searching for detail oriented, self-motivated individuals to fill the role of Logistics Dispatch / customer service. This position will assign all daily orders, provide leadership to our driving associates, and strive to keep transportation costs low. The successful candidate will also be responsible for prioritizing tasks to meet expected shipping metrics and sending accurate reports and other related responsibilities. If you have previous leadership experience and work well in a fast-paced environment, we want to hear from you.

Weekends required ,

Pay rate: Range from $22.00 to $23.00 per Hour

Job Description

· Develop strong working relationships with drivers and customers

· Communicate with drivers using text and phone

· Coordinate the daily operations of drivers to plan next steps accordingly

· Provide detailed instructions to drivers

· Prioritization of loads based on delivery dates and available drivers

· Load / data entry

· Resolve any arising problems or complaints

. Excellent customer service

· Excellent analytical, problem solving and organizational skills

· Ability to work independently and handle multiple projects

· Prior Logistics experience

· Excellent communication skills both verbal and written

· Proficient with computers and other related software

· Able to work in a fast paced environment

· Positive and professional attitude

About Southern California Messengers:

Launched in 1985 with a group of five employees, SCM has evolved and expanded to become one of the largest full-service delivery companies in the Southwestern United States – With more than thirty five years of experience serving a diverse group of customers, SCM is widely recognized for its innovation, creativity,

Annette Nemandoust | Operations Manager'
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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $22.00 - $23.00 per hour

Work Location: In person