Customer Service Evaluator

About the role (Preferably people staying near KEZAD)

We are an international market research consultancy working with businesses across GCC to improve their customer service standards. We are currently looking for reliable individuals to join our network of Customer Service Evaluators (Mystery Shoppers).

In this role, you will visit assigned business locations as a regular customer, assess the quality of service based on a structured checklist, and submit your findings through our online platform.

Responsibilities

• Visit assigned locations and interact with staff as a regular customer
• Evaluate service quality, staff behavior, and overall customer experience
• Complete and submit a detailed report online within the required timeframe
• Maintain confidentiality throughout each assignment

Requirements

• Resident of UAE. Location Abu Dhabi, Preferably near KEZAD
• Fluent in English with good written communication skills
• Strong attention to detail and observational skills
• Reliable, punctual, and able to meet submission deadlines

What we offer

• Flexible, part-time assignments you can fit around your schedule
• Payment per completed assignment
• Exposure to a variety of industries including retail, hospitality, and banking

How to apply

Visit our website to register and create your evaluator profile: https://www.my.sisadubai.com/new-user-reg.html

Please note: This is a part-time position. We do not provide visa sponsorship.

Pay: AED50.00 - AED200.00 per day

Application Question(s):

• Are you able to commute to KEZAD?

Language:

• English fluently (Required)

Location:

• Abu Dhabi (Required)

Work Location: In person