Customer Service Executive

Job Summary:

We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.

Job Description

• Handling the complete procedure of passport and visa application as per the standards of Mission. ·
• Answering queries of all applicants and guiding applicants on rules and regulations. ·
• Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. ·
• Constantly updating self on product knowledge.
• Guiding applicants on the process. ·
• Cash handling and reporting accurately. ·
• Flexible to work in different location and shift timings.

Mandatory experience / skills / qualification

• Excellent communication and interpersonal skills. ·
• Must be a graduate ·
• Experience of customer service for a year minimum. ·
• Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. ·
• Should be a team player
• Speak Arabic will be an added advantage
• Typing speed should be a minimum of 35 words per minute (W.P.M).
• Local hire only (Transferable Visa)

Interested candidates may send their CVs to Feroz.hamid@blsinternational.net

Job Type: Full-time

Pay: KD250.000 - KD290.000 per month