Customer Service Executive

Join Our Team – Customer Service Executive

Are you passionate about delivering excellent customer experiences? Do you thrive in a fast-paced, dynamic environment?

Sunberry Fresh is looking for a Customer Service Executive to join our team in Dubai.

About Us

At Sunberry Fresh, we supply top-quality fruits, vegetables and juices across the UAE. Our focus is on freshness, reliability, and customer satisfaction.

Your Role

• Engage with customers via phone, email, and chat with professionalism and warmth.
• Process client orders.
• Handle inquiries and resolve complaints quickly and effectively.
• Support the sales team with order processing and follow-ups.
• Maintain accurate records of customer interactions and transactions.
• Work closely with other departments to ensure smooth service delivery.

What We’re Looking For

• Previous customer service experience is preferred.
• Strong communication skills (verbal & written).
• Familiarity with customer service tools/software.
• Positive attitude, problem-solving mindset, and ability to stay composed under pressure.
• A team player who can also work independently when required.

What We Offer

• Career growth and development opportunities.
• Supportive, friendly work environment.
• Work visa and medical insurance as per UAE regulations.

How to Apply

If you’re ready to be part of a growing brand that values excellence and teamwork, we’d love to hear from you. Apply today and grow with Sunberry Fresh!

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• The company is located in Ras Al Khor. Would you be willing to relocate closer, as public transport options are limited?
• Have you worked at a HORECA supplier order processing role before? If so, please describe your experience and key responsibilities in that role.
• What is your expected monthly salary in AED?