CARE

Summary <p>Müller's Solutions seeks a Helix Support Technician to deliver remote technical assistance for Helix environments, focusing on troubleshooting, client onboarding, and process improvement. The role involves diagnosing issues, supporting integrations, and maintaining documentation to optimize client use of Helix Core. Candidates should have 2-4 years of support experience, strong knowledge of Helix, excellent communication skills, and a customer focused approach to ensure effective solution delivery.</p>

Focus on client onboarding and process improvement

Support integrations and maintain documentation

Providing vital remote support for Helix environments, the Helix Support Technician assists clients with troubleshooting, onboarding, and seamless integrations. By refining processes and maintaining clear documentation, this role ensures users get optimal value from Helix Core while offering expertise that directly enhances customer satisfaction.

Customer Service Executive Jobs in Saudi Arabia (Dec 2025) - Bayt.com

Saudi Arabia

Helix Core

Technical Support

Troubleshooting

Client Onboarding

Process Improvement

Integration Support

Documentation

Customer Service

Communication Skills

Problem Diagnosis

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