Customer Service Executive Logistics , Export Male Candidates

Customer Service Executive

• Day to day coordination with customers over phone / Mail.
• Need get maximum orders from customer by creating a good repo with customers.
• After receipt of order need to follow up with fleet managers / loading person for loading / releasing of vehs timely.
• If any issue then need to talk with customers to resolve the issue.
• Highlight the issue proactively with customers / internal stake holders.
• Daily tracking / DSR need to share with customers / internal stake holders.
• To get detention / additional charges approval rom customer timely via written mail.
• Need to be available on phone / mails.
• Need to update daily vehicle details in company software / customer software if any..
• Handy with mails / other systems /app.
• Good with written & verbal communication with customers

Job Type: Full-time

Pay: ₹10,513.49 - ₹32,868.95 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person