Customer Service Executive – No Sales, Full Support Role

The Customer Service Representative (CSR) is responsible for handling customer inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, problem-solving ability, and a customer-focused mindset to ensure high levels of customer satisfaction.

Position: Call Center Executive — Client Support Role (No Sales Targets)

Job Responsibilities:

• Handle inbound and outbound client calls in a professional manner
• Provide accurate information and resolve client queries
• Deliver high-quality customer support and service
• Maintain proper call records and follow-up notes
• Coordinate with internal teams when needed
• Ensure a positive client experience on every interaction

Why Join Us:

• No sales targets or pressure
• Client support focused position
• Fixed salary plus uncapped commissions
• Daily and weekly performance incentives
• Positive and collaborative work culture
• Training and skill development programs
• Career growth opportunities
• Flexible working options

Requirements:

• Good verbal communication skills
• Customer-focused attitude
• Basic computer knowledge
• Ability to handle calls with patience and clarity
• Call center or customer service experience is a plus, but not required

Job Types: Full-time, Part-time

Pay: Up to Rs50,000.00 per month

Language:

• Fluent in English (Required)

Work Location: In person