Customer Service Executive – No Sales, Full Support Role

Position: Call Center Executive — Client Support Role (No Sales Targets)

The Customer Service Representative (CSR) is responsible for providing high-quality support to customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. This role focuses on service and support rather than sales or upselling.

Job Responsibilities:

• Handle inbound and outbound client calls in a professional manner
• Provide accurate information and resolve client queries
• Deliver high-quality customer support and service
• Maintain proper call records and follow-up notes
• Coordinate with internal teams when needed
• Ensure a positive client experience on every interaction

Why Join Us:

• No sales targets or pressure
• Client support focused position
• Fixed salary plus uncapped commissions
• Daily and weekly performance incentives
• Positive and collaborative work culture
• Training and skill development programs
• Career growth opportunities
• Flexible working options

Requirements:

• Good verbal communication skills
• Customer-focused attitude
• Basic computer knowledge
• Ability to handle calls with patience and clarity
• Call center or customer service experience is a plus, but not required

Job Types: Full-time, Part-time

Pay: Up to Rs50,000.00 per month

Application Question(s):

• do you live in or near by Gulistan-e-Johar/ Gulshan-e-Iqbal?

Language:

• English with fluency (Required)

Work Location: In person