Customer Service - Import

We Requires Import - Customer Service for a freight forwarding company at Fort

* Position :- Import - Customer Service

* Experience Required: 1-5 Years

* Sectors: Air / Sea

* Background: Logistics Only

* Male Female Preference: Any

* Location: Fort, Mumbai.

Customer Service – Import

 Handling shipments Air / Sea (LCL, FCL, AIR)

 Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.

 Preparing CAN copies and sending Cnee with arrival Details

 Resolving the issues & query of customers regarding daily routing orders.

 Execute order request – calls / email

 Email suppliers, carrier & customers with shipping updates

 Track shipments and confirm receipt & arrivals of shipments.

 Ensure customer experience by addressing customer concerns and resolving issues

 Responsible for answering and routing phone calls, handling enquires

 Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.

Working Days : Monday to Saturday

Notes: If above details suitable your profile then kindly forward your updates Resume on jyotsna.fasttrackjobs@gmail.com with Below Details

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Current Salary

Expected Salary

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Regards,

Jyotsna T

93097 57771

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month

Work Location: In person