Customer service import Executivce - Mumbai Fort

Customer Service – Import

· Handling shipments Air / Sea (LCL, FCL, AIR)

· Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.

· Preparing CAN copies and sending Cnee with arrival Details

· Resolving the issues & query of customers regarding daily routing orders.

· Execute order request – calls / email

· Email suppliers, carrier & customers with shipping updates

· Track shipments and confirm receipt & arrivals of shipments.

· Ensure customer experience by addressing customer concerns and resolving issues

· Responsible for answering and routing phone calls, handling enquires

· Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.

Qualifications

· Experience Required: 2-5 Years

· Sectors: Air / Sea

· Background: Logistics Only

· Male Female Preference: Any

· Location: Fort, Mumbai.

intersected candidates can send updated resume to karthik@busisol.net or whatsapp @ 9791876677

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person