Customer Service Lead

COMPENSATION NEGOTIABLE BASED ON EXPERIENCE & TALANT

$14 PER HOUR TO START

WAGE REVIEW IN 90 DAYS

Must have own vehicle

Must be willing to commute WITHIN 7 MILE RADIOUS

Job Summary:

We are seeking a Customer Service Representative to join our team. The ideal candidate will be fluent in Spanish and English, possess excellent communication skills, and have a passion for delivering exceptional customer service.

Responsibilities:

- Handle inbound and outbound customer calls professionally and courteously
- Provide accurate, valid, and complete information by using the right methods/tools
- Upsell products and services when appropriate
- Perform data entry tasks with a high level of accuracy
- Analyze customer needs and recommend suitable solutions
- Maintain customer records by updating account information regularly

Skills:
- Proven customer service experience or experience in a call center environment
- Ability to effectively communicate via phone and email
- Strong data entry skills with attention to detail
- Proficiency in upselling techniques
- Multilingual abilities are a plus
- Excellent phone etiquette and active listening skills

If you are a dedicated individual with a passion for customer service and possess the required language skills, we invite you to apply for this exciting opportunity. Join our team and be part of a dynamic work environment where your contributions are valued.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Ability to Commute:

• Tampa, FL 33647 (Required)

Ability to Relocate:

• Tampa, FL 33647: Relocate before starting work (Required)

Work Location: In person