Customer Service Logistics Coordinator

Description:

Location: Chicago, IL

Pay: $20 – $24/hour + Benefits

Schedule: Full-Time | In-Office | Monday–Friday, Day Shift

About the Role

Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you’ll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You’ll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines.

What You’ll Do

• Serve as the main point of contact for customers.
• Process and update transportation and storage orders.
• Provide accurate and timely quotes.
• Coordinate high-value and tradeshow freight.
• Communicate proactively with customers and resolve exceptions quickly.
• Collaborate with agents, customers, and internal teams.

Perks & Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience: 1+ year in customer service or logistics

Requirements:

What We’re Looking For

• Strong communication and customer service skills.
• Proven problem-solving skills and ability to resolve issues quickly.
• Ability to manage multiple accounts and deadlines with accuracy.
• Highly organized, detail-focused, and dependable.
• Fast and accurate data entry skills.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Logistics/transportation software experience preferred.
• Familiarity with tradeshow/event freight a plus.