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Customer Service Officer (CSO)

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Job Responsibilities:

  • Coordinate with sales team for order processing and execution.
  • Prepare quotations, sales orders, proforma invoices, and related documents.
  • Follow up with customers for order confirmation and dispatch schedules.
  • Coordinate with production, dispatch, and logistics teams.
  • Maintain sales records, MIS reports, and customer data.
  • Handle customer queries and provide after-sales support.
  • Track payments and follow up for outstanding receivables.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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