Customer Service Officer - Non-Motor - Abu Dhabi

Customer Service Officer - Non-Motor - Abu Dhabi Job Description

Underwriting/Placement and Servicing for New Clients and Managing Existing clients

Eligibility Criteria :

Placement:

• Developing strong relationships with underwriters and operational staff in the Insurance Market to enhance collaboration and maximize business opportunities.
• Ensuring successful placement of general Insurance business for Gargash clients in the local/ regional market by leveraging market knowledge and negotiating the best rates.
• Negotiating target rates with the Market.

Account Management:

• Advising clients on renewals, managing relationships with key stakeholders, and delivering outstanding service to them.
• Working with clients to expand and develop their coverage to ensure they have the right cover.
• Ensuring retention levels and targeted department budget is met.
• Support the business development colleagues to achieve business objectives.
• Working in a compliant and timely manner on renewals