Customer Service & Phone Sales Representative

We are hiring a fluent English-speaking Virtual Assistant to handle inbound calls with warm leads, past customers, book services, manage reschedules and cancellations, and support customer service with service follow ups.

This role is phone-heavy and performance-based.

Responsibilities

• Inbound calls with warm leads (immediate contact)
• Outbound calls to past customers
• Booking services and memberships
• Handling reschedules and cancellations
• Following up on estimates and missed calls
• Upselling when appropriate
• Requesting reviews after service
• Tracking and reporting KPIs
• Maintaining CRM accuracy

Requirements

• Fluent, clear spoken English
• Prior phone sales or call center experience
• Comfortable with outbound calling
• Confident handling objections
• Reliable internet and quiet workspace
• Coachable and metric-driven
• Full time availability

Hours & Schedule

• Starting part time during training
• 8-4 PST Monday-Friday
• This is a permanent year round role

Compensation

• Hourly Base starting at 140.59 + Commission
• Performance expectations clearly defined
• Long-term opportunity for top performers

Selected candidates will be invited to a group interview where they will participate a short live roleplay call. Final candidates will move to a one-on-one interview.

Job Type: Full-time

Pay: From E£140.59 per hour

Expected hours: 40 per week

Application Question(s):

• What is your level of English on a scale of 1-10?

Work Location: Remote