Customer Service Rep -Retail associate/Ticket agent

Dana Wharf Sportfishing & Whale Watching is looking for an energetic and customer-friendly team member to join our busy tackle store team.

This position includes assisting customers in our tackle shop and selling tickets for our whale watching and fishing trips. You’ll help guests prepare for their fishing trips and share information about our whale watching excursions.

Responsibilities

• Assist customers with fishing tackle, bait, and gear
• Sell tickets for whale watching and fishing trips
• Provide friendly customer service to guests visiting the harbor
• Answer questions about trips, fishing, and ocean wildlife

Requirements

• Fishing knowledge required
• Strong customer service and communication skills
• Ability to work in a fast-paced environment
• Weekend and evening availability is a must
• Local knowledge or understanding of whale watching is a plus

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Retail sales: 1 year (Preferred)

Work Location: In person