Customer Service Representative

Job Opening: Female Customer Service Representative (Arabic - Female )

Location: Dubai, United Arab Emirates
Employment Type: Full-Time

Key Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Handle incoming calls, WhatsApp messages, and emails; provide accurate information about services and appointments.
• Schedule and confirm bookings, follow up with clients, and maintain an updated database.
• Coordinate with internal departments to ensure smooth operations and excellent customer experience.
• Address and resolve customer inquiries, complaints, and feedback promptly.

Requirements

• Previous experience in customer service, reception, or front-desk roles (preferably in a medical, beauty, or hospitality environment).
• Excellent communication and interpersonal skills in English and Arabic
• Strong computer skills (Microsoft Office, CRM systems, WhatsApp Business).
• Positive attitude, well-groomed appearance, and ability to work as part of a team.

What We Offer

• Competitive salary (to be discussed during the interview).
• Professional and friendly work environment.
• Opportunities for career growth and development.

Job Type: Full-time