Qureos

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Customer Service Representative

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Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

Customer Service Representative

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

Key Responsibilities
  • Assist customers with inquiries, complaints, and service requests.
  • Provide information about products and services.
  • Handle phone calls, emails, and live chat support.
  • Process orders, returns, and exchanges efficiently.
  • Maintain customer records and update databases.
  • Resolve customer issues with a positive and problem-solving approach.
  • Ensure high levels of customer satisfaction.
Requirements
  • Previous experience in customer service is a plus.
  • Strong verbal and written communication skills.
  • Ability to handle multiple tasks and work under pressure.
  • Good problem-solving and interpersonal skills.
  • Proficiency in Microsoft Office and CRM systems is an advantage.
  • Willingness to work flexible shifts, including weekends and holidays.
What We Offer
  • Competitive salary and performance-based incentives.
  • Career growth and professional development opportunities.
  • Friendly and team-oriented work environment.

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