Customer Service Representative

Job Summary:

We are seeking dedicated and enthusiastic Customer Support Agent (Male/Female) to join our customer service team. The successful candidates will be responsible for handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction.

You will serve as the first point of contact for our customers, representing the company with professionalism, empathy, and efficiency.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Make outbound calls to follow up with customers or promote products/services as required.
• Provide accurate information regarding products, services, policies, and procedures.
• Handle and resolve customer complaints with patience and a positive attitude.
• Record customer information, transactions, and feedback in the system accurately.

Qualifications:

• 16 Years of education of education in any field.
• Proven experience as a Call Center Agent, Customer Service Representative, or similar role (preferred).
• Excellent communication and listening skills (verbal and written).
• Ability to work in a fast-paced environment and handle pressure effectively.

Preferred Skills:

• Language Urdu is must English is optional.
• Positive, energetic, and customer-oriented attitude.
• Strong teamwork and interpersonal skills.

Benefits:

• Monthly Salary 40,000 PKR.
• Paid training and professional development opportunities.
• Opportunities for career growth within the company.

How to Apply :
( Kindly Share your resume with mentioned post on This Number 03092228189 )

Job Type: Full-time

Pay: From Rs40,000.00 per month

Work Location: In person