Customer Service Representative

• Answering Inquiries:
• Responding to phone calls, emails, live chats, or social media messages.
• Complaint Handling: Managing customer dissatisfaction with patience and professionalism.
• Sales Support: Assisting with reservations, upselling, or cross-selling when appropriate.
• Documentation: Recording interactions, updating customer accounts, and tracking service requests.
• Proactive Outreach: Following up with customers to ensure satisfaction and prevent future issues.
• Team Collaboration: Working with other departments (sales, technical support, logistics) to resolve complex issues.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person