Customer Service Representative

We are looking for a competent Customer Service Representative to help with the organization and running of the daily operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks. This person will be comfortable working with a high degree of attention to detail.

Responsibilities

• Answering calls and inputting them into computer system
• Respond promptly to customer inquiries
• Provide accurate information about products, services, and company policies.
• Create and update records ensuring accuracy and validity of information
• Escalate complex issues to appropriate departments or managers
• Maintain trusting relationships with suppliers, customers and colleagues

Skills

• Working knowledge of office equipment
• Excellent communication (written & verbal) and interpersonal skills
• Excellent organizational and time management skills
• Analytical abilities
• Ability to handle high-volume calls
• Knowledge of MS Office

Work Remotely

• No

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person