Customer Service Representative

Job Description:

Key Responsibilities:

• Managing inbound and outbound customer calls, emails, and chats.
• Identifying and addressing customer needs and complaints.
• Providing information about products, pricing, and availability.
• Maintaining accurate records of customer interactions.
• Resolving issues by escalating them to the appropriate department when necessary.
• Potentially selling products or services and making account changes.

Required:

Excellent communication skills.
graduation / Undergraduate .

Experience:
0 - 5 years experience.

Job Type: Full-time

Pay: ₹11,086.00 - ₹32,000.31 per month

Work Location: In person