Qureos

Find The RightJob.

Customer Service Representative

Customer Service Representative / Dispatcher (Part-Time) – Evenings, Overnights (optional) & Weekends

Med City Taxi Inc. | Yellow Cab of Rochester
Stewartville, MN

Looking for a steady job with real responsibility?

If you show up on time, take pride in your work, and want a position where people count on you every day — this could be a great fit.

Med City Taxi Inc., DBA Yellow Cab of Rochester, is hiring a part-time Customer Service Representative / Dispatcher to help keep our taxi and shuttle operations running smoothly.

This is not a slow desk job. It’s fast-paced, hands-on, and important work — coordinating rides, helping customers, and keeping drivers moving.

What You’ll Be Doing

  • Answer incoming calls and assist customers with bookings and questions
  • Dispatch drivers efficiently and keep trips running on time
  • Monitor schedules and adjust in real-time as things change
  • Work across multiple systems at once to manage rides
  • Communicate clearly with both customers and drivers
  • Keep things organized during busy periods

Schedule

  • Weekdays: 6:00 AM – 2:00 PM OR 2:00 PM – 10:00 PM
  • Weekends (rotating):
  • 6:00 AM – 6:00 PM
  • 6:00 PM – 6:00 AM (optional - not required, but ability to cover this shift will enhance your application)
  • Part-time hours with opportunity for additional shifts based on performance

What We’re Looking For

We’re not looking for someone just passing through — we want someone dependable who takes the job seriously.

  • Strong attendance and reliability — this is critical
  • Comfortable handling a fast-paced environment without getting overwhelmed
  • Able to use multiple computer systems at the same time
  • Clear communicator with customers and drivers
  • Good judgment and problem-solving skills
  • Previous customer service or dispatch experience is a plus

If you’ve held steady jobs and take pride in doing things right, you’ll fit in well here.

Why This Job Works

  • Consistent hours and structured shifts
  • Work that keeps you engaged — no sitting around watching the clock
  • Supportive local team that relies on each other
  • Opportunity to grow into full-time or other roles over time
  • Established company serving the Rochester area for over 18 years

Who This Job Is Best For

  • Someone who prefers a structured, steady job over constant change
  • People who like staying busy and solving problems in real time
  • Individuals looking to build something long-term, not just a temporary job

How to Apply

Apply through this posting, or stop in at:
- 103 20th St NE, Stewartville, MN 55976
- Monday–Friday, 9:00 AM – 5:00 PM

Final Note

This role plays a key part in keeping people moving — getting to work, appointments, and home safely. If you take that responsibility seriously, we want to hear from you.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

  • Flexible schedule

Experience:

  • Customer service: 1 year (Required)

Language:

  • English (Required)

Ability to Commute:

  • Stewartville, MN 55976 (Required)

Work Location: In person

Similar jobs

No similar jobs found

© 2026 Qureos. All rights reserved.