Customer Service Representative

Overview We are a dynamic and innovative company specializing in Business Consulting that partners with organizations to achieve growth, efficiency, and sustainable success. With a team of highly experienced professionals, we provide strategic guidance and practical solutions to help our clients overcome challenges and seize opportunities in today's dynamic business landscape.

Values:

At Insharo, we value professionalism, positive teamwork, and fast learning attitudes. Insharo is an environment that encourages open learning as well as a thinking outside-the-box mentality that consequently offers space for creativity and talent.

DETAILS ABOUT THE POSITION

Responsibilities:

• Client Advisory: Handle inbound inquiries regarding products, pricing, and alkaline water benefits via phone, email, and video.
• Relationship Management: Perform outbound follow-ups on leads and nurture existing client requests.
• Technical Excellence: Maintain accurate records in our CRM and resolve logistics or billing issues with precision.
• Virtual Presence: Conduct professional video calls with a polished appearance and high-speed connectivity.

Requirements:

• Experience: 3+ years in a professional customer service or sales support role.

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• Education: University degree required.

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• Communication: Flawless verbal and written English (neutral accent is a must).

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• Workspace: Access to high-speed internet and a dedicated, quiet home office.

Benefits:

• Opportunities for continued development and growth within a start-up culture
• Opportunity to work with global partners from the USA, KSA, UAE, and more
• Competitive salary and benefits package
• Collaborative and supportive work environment
• Opportunity to work on challenging and impactful projects.

Compensation & Work Environment:

• Location: Remote (Egypt based)
• Budget: $400 per month.
• Work Schedule: Monday to Friday (5:00 PM – 1:00 AM KSA time) + 4 flexible hours on Saturday.

Application Process

If the prospect of this role resonates with you, we invite you to submit your comprehensive resume and a thoughtfully composed cover letter elucidating your motivation for seeking the Customer Service Representative position. Kindly forward your application to . We foster an inclusive recruitment approach, welcoming applications from diverse backgrounds.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: E£21,500.00 per month

Application Question(s):

• Does the monthly budget of $400 USD align with your salary expectations?
• If selected, how soon are you able to start? (Immediately / 1 Week / 2 Weeks / 1 Month)

Experience:

• Customer Service: 1 year (Required)

Language:

• English (Required)

Work Location: Remote