Customer Service Representative

Position Summary

Exchange State Bank is looking to hire a full time Customer Service Representative. The ideal candidate must have excellent customer service skills and the ability to process transactions quickly and accurately. This person will be expected to follow bank policies and procedures and be able to talk to customers about bank products and services.

Responsibilities:

Day-to-Day responsibilities include, but are not limited to the following:

· Greeting customers

· Making deposits

· Handling withdrawals

· Reconciling cash drawer

· Issuing cashier checks to bank customers

· Complete mailings as needed, handle incoming mail and night deposit

· Balance ATM(s) and replenish cash at the ATM

· Opening new accounts

· Assisting bank customers with on-line banking questions

· Perform other job-related duties or special projects as assigned

Essential Skills, Knowledge & Requirements:

· High School Diploma/GED

· Previous Teller experience a plus, but will train

· Strong Customer Service Skills

· Professional appearance

· Must be able to walk/travel to our ATM’s.

· Have knowledge of Word, Excel, and Outlook

· Have basic IT/Network problem solving ability

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Flexible schedule

Work Location: In person