Customer Service Representative

Is This You?

Positive, motivated, ready to make a difference and a job is just not enough for you!

You have customer service experience, are prepared to learn and want a Career!

You have great communication skills and you want to be appreciated for what you bring to the table.

We are looking for YOU.

Thompson Heating and Cooling is growing and we are searching for the perfect person for our foll-time, Customer Service Representative position.

This is not a job, it's a career, one where you get to grow and advance in a positive workplace. We offer attractive benefits too!

• You will receive incoming calls and make outbound calls. All day long!
• You will schedule everything from service calls to maintenance appointments and inspections.
• You will offer our customers personalized products, services, and solutions.
• You will get to know the HVAC business like the back of your hand.
• You will be working in a fast-paced environment so bring your roller skates!
• You'll follow up on estimates, quotes, maintenance, and membership agreements.

You are our ideal candidate if:

• You have a lot of home services industry Customer Service and/or Call Center experience.
• You always place the customer 1st.
• You can adapt to different work conditions
• You know your way around a computer!
• You are patiently and pleasantly persistent.
• Customer Service is your SuperPower.

Call today to talk to us about your next career opportunity, 502-817-3105.

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person