Customer Service Representative

Provide exceptional customer service to customers

Serve as primary liaison with customers

Greet and assist all walk-in customers in the store

Meet, greet and assist all valet drive-up customers at their car

Process customer phone and personal relations

Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns

Sort and examine articles, picking out those that may need hand spotting, or stain treatment

Mark-In incoming customer orders; indentify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register

Consistently ensure cash drawer accuracy

Follow Company’s new customer protocol

Attend Company offered ongoing training and education

Skills:

Oral Communication Skills

Written Communication Skills

Customer Service

Organizational Skills

Project Management

Time Management

Phone Communication Skills

Understanding of POS system

Education/Experience

One year direct customer service experience

Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Ability to Commute:

• Birmingham, MI 48009 (Preferred)

Ability to Relocate:

• Birmingham, MI 48009: Relocate before starting work (Preferred)

Work Location: In person