Customer Service Representative

100% Commission-Based (Uncapped Earnings Potential)

Location: Bhara Kahu, Islamabad

Job description:

Company Description
Whales Communication is a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad. At Whales, we don’t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace we are a "Pod" of high-achievers, thinkers, and hunters.

Role Description
This is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Kahu, Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.

Qualifications

• Proven sales skills, ability to present solutions, and meet or exceed sales targets
• Strong verbal communication, negotiation, and relationship-building skills
• Ability to conduct research, identify leads, and manage pipelines efficiently
• Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment
• Basic technical proficiency with digital tools and platforms
• Previous experience in sales or customer service is a plus

What’s In It For You?
Earnings: 100% commission-based. The more sales you make, the more you earn. After 2-3 months of strong performance, a basic salary will be introduced alongside your uncapped "high-tide" commissions that reward your drive to succeed.
Career Trajectory: At Whales, you aren't just a number, you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.
Time Off: A comprehensive leave package including paid annual vacations, personal "life-happens" days, and medical leave to keep you at your best.
Performance Culture: "First Out" Fridays for top performers and "Whale of the Week" recognition to celebrate your wins.

Job Type: Full-time
Work Location: In person

Job Types: Full-time, Fresher

Work Location: In person