Customer Service Representative

A gym front desk associate is a customer service and administrative role responsible for greeting members, managing check-ins, handling membership inquiries, processing payments, and maintaining the reception area. Key duties also include answering phones, scheduling, and promoting gym services, ensuring a positive and welcoming first impression for all guests and members.

• Member Interaction: Greet and check in members and guests, answer phone calls, and respond to member inquiries about facilities, classes, and policies.
• Administrative Tasks: Perform various administrative duties, such as filing paperwork, and maintain a clean and organized front desk area.
• Financial Transactions: Process payments for memberships, services, and merchandise, ensuring accurate records.

Required Skills

• Good communication skills
• Good customer service skills
• Be able to function effectively in a fast-paced environment
• Operate phone and standard office equipment effectively
• Basic recordkeeping skills

Pay: $10.00 - $12.00 per hour

Work Location: In person