Customer Service Representative

The qualified candidate should be detailed oriented, have a positive attitude, willingness to learn, work in a fast paced environment, and handle multiple office tasks.

Duties include, but are not limited to:

• Receiving & responding to customer questions via phone & email.
• Enter customer orders into system (SAP Business One)
• Process paperwork for warehouse to pick orders.
• Process customer invoices & returns.
• Applying payment and receiving payments
• Handling past due accounts
• Other duties as assigned by manager

In addition,

• Knowledge of SAP is a plus.
• Knowledge of EDI is a plus.
• Familiarity with automotive retail a plus (i.e., AutoZone, O’Reilly, Napa, Carquest, Amazon). Also is a plus, but not required. AR & AP knowledge also a plus.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Ability to Commute:

• Seville, OH 44273 (Preferred)

Ability to Relocate:

• Seville, OH 44273: Relocate before starting work (Preferred)

Work Location: In person