Customer Service Representative (CSR)

DikhaDe is looking for a dedicated Customer Service Representative (CSR) to join our team. If you’re passionate about helping others and providing exceptional service, we’d love to have you onboard!

What You’ll Do:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer issues, ensuring a positive and efficient experience.

Provide product or service information, assisting customers with their needs.

Document customer interactions and feedback to improve service quality.

Collaborate with internal teams to address and resolve customer concerns.

What We’re Looking For:

Fresh or experienced.

Excellent communication and problem-solving skills.

Ability to multitask and manage time effectively.

Strong interpersonal skills and a customer-first mindset.

Why Join Us?

Make a real impact by delivering top-notch service.
Excellent learning opportunities.

Work in a supportive and collaborative team environment.

Job Type: Full-time

Pay: Rs25,000.00 - Rs35,000.00 per month

Ability to commute/relocate:

• Gujranwala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person