Customer Service Representative (CSR)

Job Title: Customer Service Representative (CSR) – Remote

Company: BlueKarrots
Job Type: Full-Time | Work From Home
Shift Timings: 8:00 PM – 5:00 AM (Night Shift)

Job Description

BlueKarrots is looking for motivated and energetic Customer Service Representatives (CSRs) to join our remote team. The ideal candidate will be responsible for making outbound calls, engaging potential customers, and effectively selling our services while maintaining high professional standards.

Key Responsibilities

• Conduct outbound calls to prospective clients to promote and sell services
• Follow all guidelines, scripts, and protocols provided by management
• Clearly explain services and handle customer questions or concerns
• Build and maintain positive, professional relationships with customers
• Meet and exceed assigned sales and performance targets
• Maintain proper call etiquette and compliance at all times
• Accurately document call outcomes and customer information

Skills & Requirements

• Clear and understandable accent
• Strong communication and interpersonal skills
• Proven selling and persuasion skills
• Excellent time management and discipline (remote work readiness)
• Respectful and professional call etiquette
• Adaptable and quick to learn
• Self-motivated and hardworking
• Strong social skills and customer-handling ability
• Prior experience in sales or call center environment (preferred)
• Determined, target-driven mindset

What We Offer

• Work-from-home opportunity
• Stable full-time night shift
• Performance-based growth and incentives
• Supportive management and structured processes

Job Type: Full-time

Pay: Rs25,000.00 - Rs35,000.00 per month

Experience:

• Telemarketing: 1 year (Required)

Work Location: Remote