Customer Service Representative (CSR) – E-commerce

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.

Key Responsibilities:

• Make outbound and handle inbound calls to assist customers.
• Provide detailed information about products and ongoing offers.
• Guide customers in placing orders through our Shopify store.
• Build good customer relationships and help increase sales.
• Respond to customer queries in a professional and timely manner.
• Maintain basic records of customer interactions and orders.

Requirements:

• Minimum Intermediate / B.A qualification.
• Fresh candidates are encouraged to apply.
• Good communication skills (Urdu & basic English).
• Basic computer knowledge.
• Ability to handle customer queries confidently.

Job Type: Full-time, Onsite

Location: Karachi

If you're interested in starting your career in E-commerce and Customer Support, we’d love to hear from you.

To Apply: Send your CV to hr.khi@thegamestormstudios.com

Job Type: Full-time

Work Location: In person