Customer Service Representative cum telecaller

Responsibilities

• Manage daily office operations and documentation.
• Handle incoming and outgoing calls to assist clients and address inquiries.
• Maintain accurate records and update databases.
• Assist in preparing reports and presentations as required.
• Follow up with clients for feedback and additional service requirements.

Qualifications

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in the logistics industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• Strong organizational skills and attention to detail.

Skills

• MS Office Suite (Word, Excel, PowerPoint)
• Telecommunication skills
• Customer service
• Data entry and record keeping
• Time management
• Problem-solving abilities

Job Type: Full-time

Language:

• English (Preferred)

Hindi (Preferred)
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Work Location: In person

Job Type: Full-time

Pay: ₹10,988.14 - ₹15,000.00 per month

Work Location: In person