Customer Service Representative / Dispatcher (San Diego)

Description:

With over 35 years of experience as a commercial HVAC contractor, Brian Cox Mechanical is passionate about leading our industry and market when it comes to providing HVAC services from beginning to end. We can truly take a “napkin” drawing from inception through design, installation, commissioning, and provide long term maintenance and service for the life of a project. We’ve achieved this by cultivating a talented team with the right attitude.

Brian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin/Dispatcher.

Duties include, but not limited to:

• Scheduling a high volume of phone calls and emails
• Service Billings
• Creating and managing POs
• Managing daily technician times

We offer competitive pay, 401k, holiday pay, vacation pay, and sick pay. Hours are Monday-Friday from 8am-5pm.

Requirements:

• Must have exceptional customer service skills
• Be detail oriented
• Be able to multi-task in a faced paced environment
• Strong computer skills: Microsoft Excel, Word and Outlook
• Dispatch experience preferred, but not required.