Customer Service Representative (French-speaking)

Job Type: Full-time
Location: Remote (Candidates must be based in Egypt)

Join the Alpha CX Team and Redefine Customer Service Excellence!

Alpha CX is hiring French-speaking Customer Service Representatives for an international support project. This is a remote position, where you will handle after-sales inquiries and complaints. English is required for internal communications, but fluent French is mandatory for customer interactions.

Job Responsibilities:

• Handle inbound and outbound calls
• Provide professional assistance for after-sales inquiries and complaints
• Maintain high-quality customer communication and response times
• Work closely with internal teams for issue resolution
• Note: This role does not involve sales responsibilities

Requirements:

• Must be fluent in French
• Strong English communication skills
• Previous call center / CSR experience required
• Experience in after-sales inquiries and complaint handling
• Ability to work independently in a remote environment
• Comfortable handling multiple customer support channels

Salary: USD 600 – 700 per month

Working Hours:

• French Time: 8:00 AM – 5:00 PM / 9:00 AM – 6:00 PM
• Regular shifts

Apply now and become part of an international customer support team at Alpha CX.

Pay: E£31,000.00 - E£36,000.00 per month

Work Location: Remote