Customer Service Representative in Airline Industry (English)

We are hiring English-speaking Customer Service Representatives in the airline industry to support passengers with their travel needs!

Location: İzmir
Work Mode: Hybrid
Language: Fluent in English

Responsibilities:

• Handle incoming customer inquiries via phone, email, or chat
• Provide accurate information about flights, policies, and services
• Help customers book, change, or cancel reservations
• Assist with lost/delayed baggage and escalate when needed
• Deliver excellent customer experience with a problem-solving mindset
• Maintain records and follow company procedures

Requirements:

• Fluent in English (spoken & written)
• Prior customer service experience is a plus (airline/travel preferred)
• Strong communication & interpersonal skills
• Flexibility to work shifts, weekends, or holidays
• Basic computer skills & familiarity with CRM systems

What’s Offered:

• 32.650 TL Total Net Salary
• Opportunities for career development
• Supportive team environment
• Hybrid working model (work both from home and office)

Ready to take off with a new career? Apply today and be part of a growing international team!

Telefon/Whatsapp:
0 532 412 98 03
0 533 351 75 68
0 533 598 51 89

Mail: info@dogahr.com

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www.dogahr.com

DoğaHR Global HR Center

With its head office in Izmir and offices in Istanbul and Düsseldorf, Germany, DoğaHR Global HR Centre provides employment in all world languages such as German, Dutch, French, Italian, Spanish, Danish, Swedish, English, etc. to the world’s biggest brands both in Turkey and in Europe.

Adding new ones to its important business partnerships every day, Doğa HR continues to serve both its business partners and candidates in the light of quality, ethics and professionalism values.

With its experienced, strong and ever-growing recruitment team, Doğa HR provides the best recruitment experience to its corporate customers in many sectors.

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