Customer Service Representative (Insurance)

Customer Service Representative (Insurance)

Full-Time | $18–$20/hour
Now Hiring: 2 Positions

Member Benefits is hiring a Customer Service Representative to support our insurance operations. This is a full-time role focused on customer support, account updates, and administrative processing.

Responsibilities

• Answer incoming calls and emails from clients
• Provide customer support for insurance accounts, billing, and general questions
• Process enrollments, changes, and terminations
• Assist with claims, invoices, and payments
• Maintain accurate records and update internal systems
• Resolve issues and follow up with clients as needed
• Manage multiple tasks in a steady workflow environment

Qualifications

• 2+ years of customer service, call center, or administrative experience
• Strong communication and problem-solving skills
• Basic computer skills and ability to learn new systems
• Detail-oriented and organized
• Insurance or benefits experience required

Pay & Benefits

• $18–$20 per hour
• Full-time position
• Benefits package including life insurance, disability, and 401(k)
• Bonus and profit-sharing opportunities
• Remote work environment

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Work from home

Work Location: Remote