Customer Service Representative (Inventory)

Customer Service Representative (Inventory)

Location: Fort Worth, TX 76131

Pay: $22.25/hour

Shift: 12:30 PM – 11:00 PM

Required Skills

• Microsoft Excel
• Blue Yonder or SAP experience

Job Duties

• Assist customers and business partners by phone and email
• Resolve customer complaints professionally
• Troubleshoot and resolve customer issues
• Monitor delivery routes and shipment progress
• Scan haul-away pods and verify documentation
• Process delivery order changes and cancellations

Qualifications

Required

• Experience using Microsoft Office (Excel, Word, PowerPoint)

Preferred:

• High school diploma or GED
• At least 1 year of customer service or call center experience
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills

Additional Information

• 10-panel urine drug screen required

Category Code: JN003

WorkPlacePolicy

Seniority Level: Associate