Customer Service Representative - Remote

About the Role

Seeking experienced customer services representatives to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule.

Key Responsibilities

• You’ll be asked to create deliverables regarding common requests within your professional domain

• You’ll be asked to review peer developed deliverables to improve AI research

Ideal Qualifications

• 4+ years professional experience in your respective field

• Excellent written communication with strong grammar and spelling skills

More About the Opportunity

• Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours

• Project start date: immediately, lasting for around 3-4 weeks

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Contract and Payment Terms

• You will be engaged as an independent contractor.
• This is a fully remote role that can be completed on your own schedule.
• Projects can be extended, shortened, or concluded early depending on needs and performance.
• Your work at will not involve access to confidential or proprietary information from any employer, client, or institution.
• Payments are weekly on Stripe or Wise based on services rendered.