Customer Service Representative - Wapakoneta - Botkins

Customer Service Associate

Full-time

First National Bank is looking for an outgoing and confident individual to work between our Wapakoneta, Botkins and Sidney branches. Applicant will be responsible for providing prompt, efficient, and friendly personalized service handling a variety of transactions as requested by the customer. The successful candidate must have excellent communication skills, and enjoy working with people in person and over the phone.

Basic job duties will include: receiving and paying out money, verifying endorsements, receiving deposits, balancing a cash drawer, scanning transactions, completing forms accurately, filing documents, contacting customers regarding transactions, and answering customer inquiries regarding interest rates, service charges, and account history while complying with disclosure requirements, regulations and consumer privacy policies. Other duties as assigned.

This is an entry level position with potential for future advancement.

Experience/Certification Required:

Customer Service Experience Preferred.

Must have basic computer skills.

Understand the importance of confidentiality.

Strong organizational skills and attention to detail.

Salary/Benefits:

Competitive Salary

Health and Life Insurance

Retirement Benefits

Vacation

Holiday Pay

Personal Days

Short-term Disability

Long-term Disability

Health Savings Account

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person