Customer Service Representative/Budtender

Position: Full-time nights and weekends CSR (30-40hrs a week).

About us

Euphoria Wellness is a cannabis dispensary located in Las Vegas Nevada. We are professional, fast-paced and customer-centric.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Lively atmosphere
• TIPS

Role and Responsibilities

• Understand and demonstrate compliance to State and Local laws.
• Must articulate and be well-schooled on the various types, strains and THC levels associated with the products.
• Providing registered patients and customers with education, support, and allowable amounts of medical cannabis.
• Entering product and client information into Dutchie & METRC.
• Educating patients on the different strains of cannabis, their purported effects on different medical conditions, and the different methods and routes of administering medical cannabis.
• Observing patients for symptoms that could signify unhealthy or unstable usage of medical cannabis. Client Service Agents are to alert the manager immediately if they notice these signs or symptoms.
• Maintaining a safe and secure retail room, including escorting both patients and non-patient visitors.
• Safely and securely transporting medical cannabis and medical cannabis products to off-site patients. Maintaining a valid driver’s license.

Qualifications and Education Requirements
None; however, cannabis bud tenders must be at least 21 years of age and be able to attain and maintain a cannabis Dispensary Agent Card

Preferred Skills
· A minimum of 2 years of customer service required.

· A minimum of 2 years of accurate money handling, data entry and inventory skills needed.

· A minimum of 1year retail sales

· Understand in a demonstrative way a minimum education of 12th grade math.

· Understand weights and measurements.

· Excellent English communication skills both oral and in writing.

· Bilingual a plus.

· Computer knowledge of Microsoft Office excel, word and outlook required.

· Great organizational capability, high standards of business and personal ethical conduct, takes initiative and self-directed, compassionate, kind, accommodating, patient.

· Attention to detail and accuracy, multitasking and problem-solving skills.

· Ability to work independently but understands the value of collaboration.

· Pleasant and professional with a well-groomed appearance.

Dispensary Training

· Before commencing work at a cannabis establishment, the cannabis establishment agent shall receive, at a minimum, training and instruction in the following:

· The proper use of security measures and controls that have been adopted for the prevention of diversion, theft or loss of cannabis.

· Procedures and instructions for responding to an emergency.

· State and Federal Statutes and regulations related to the use of cannabis.

· The different strains of cannabis.

· The different methods of using cannabis and cannabis products

· Learning to recognize signs of cannabis abuse or impairment or instability in the use of cannabis by a consumer.

· Clinical effects of cannabis on the human body and how THC affects the consumer

· Methods of refusing entry or sales to prohibited persons, including, without limitation:

· Verifying identification and using age verification devices;

· Education on the effects of cannabis on persons under 21 years of age; and

· Recognition of false or altered identification;

· Understanding the role of law enforcement in confirming compliance with laws and regulations relating to cannabis;

· Applicable state and local laws and regulations regarding cannabis;

· Preventing unlawful consumption of cannabis, including, without limitation, information regarding laws which prohibit open or public consumption of cannabis;

· Preventing the use of cannabis by persons under the age of 21 years, including, without limitation, laws which prohibit such use and the penalties for the violation of such laws

· How to prevent and address disturbances; and

· The responsibility of the cannabis establishment agent to put into effect strategies adopted by the cannabis establishment to prevent the diversion of cannabis.

· Electronic verification system.

**Please do not call or visit the store regarding this position. All applicants must apply through Indeed. For application updates or questions regarding the position, please email hr@euphoriawellnessnv.com.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work weekends?

License/Certification:

• NV Dispensary Agent Card (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Preferred)

Ability to Commute:

• Las Vegas, NV 89139 (Required)

Work Location: In person