Customer Service Representative/Data Clerk

Hours Monday- Friday 8:00am to 4:30pm

Job Summary

We are seeking a detail-oriented and organized applicant to join our team. In this role, you will be responsible for handling inbound customer calls while accurately inputting, updating, and maintaining data across our internal systems. The ideal candidate will demonstrate excellent attention to detail and transcription skills. This position plays a key role in supporting administrative functions and ensuring the integrity and accuracy of customer and operational data.

PRIMARY RESPONSIBILITIES:

• Creating new customer accounts in system
• Processing technician’s daily worksheets
• Handling customer service calls
• Technician dispatching
• Documenting customer interactions within accounts
• Data entry
• Complete all appropriate training
• Perform other duties as assigned by management

The successful candidate will have:

• Computer knowledge – including strong Microsoft Office
• Ability to multi-task
• Detail oriented
• Strong communication skills and work ethic
• Ability to learn new tasks and programs quickly
• Exceptional customer service skills – good phone etiquette
• Ability to work in a fast-paced environment
• Ability to pass background and drug screenings
• Be a team player!

If you are a motivated individual who enjoys working with data and has strong administrative skills, we encourage you to apply for this opportunity.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Application Question(s):

• Do you have experience working in a customer service call center environment? If so, can you tell me about your role and the types of tasks you were responsible for?
• This is a fully in-office position with no remote work option. Are you able to reliably commute and work on-site at our office Monday through Friday?

• Do you have experience handling any of the following? Please list all that apply:

Working with Microsoft Office(e.g., data entry, formulas, reporting)

Experience:

• Customer Service: 2 years (Preferred)

Work Location: In person