Customer Service Representatives with DU or Etisalat retail experience

We’re Hiring ! Customer Service Representatives with DU or Etisalat retail experience in Dubai, UAE

Must have at least 1 - 3 years of relevant experience of working with Etisalat OR DU.

Are you a dynamic and results-driven sales professional with experience in the telecommunications industry? Do you thrive in a fast-paced, target-oriented environment? If yes, we want YOU on our team!

Position: Customer Service Representatives with DU or Etisalat retail experience
Location: Dubai, UAE
Role: Customer Service Representative
Reports to: Store Manager
Experience: 1-3 years (DU or Etisalat) experience

This is your chance to join one of the most reputed Organization in the UAE and grow your career in a dynamic, fast-paced environment!

Responsibilities:

- Welcome & assist customers with products, services & orders
- Manage activations, upgrades, SIM swaps & account updates
- Troubleshoot & resolve billing/payment issues
- Provide accurate info on the product, service & promotions
- Maintain CRM records & ensure excellent service delivery
- Meet KPIs for customer satisfaction & service quality

What We’re Looking For:

- 1–3 years of DU/Etisalat retail experience
- Excellent communication & problem-solving skills
- Customer-first mindset & empathy
- Goal-oriented, sales-driven & tech-savvy

Apply Now by sending your CV's to Glenda.Manguerra@jumbo.ae or through WhatsApp at +971 586844292

Note: Applications without CVs will not be entertained. Do not send messages on Messenger; apply only via WhatsApp.

Job Type: Full-time