Customer Service Representative(UAE National)

Customer Service Representative – Facility management (UAE Nationals Only)

We are seeking a proactive and customer-focused Customer Service Representative to join our TM team. This position is open to UAE Nationals only.

Key Responsibilities:

• Handle incoming calls, WhatsApp messages, and emails from customers
• Schedule and coordinate appointments with operations teams
• Address customer inquiries, complaints, and service requests
• Follow up with clients to ensure satisfaction
• Maintain accurate booking and customer records
• Support daily administrative and coordination tasks

Requirements:

• UAE National (Emirati) – mandatory
• Excellent communication skills in Arabic and English
• Strong organizational and multitasking abilities
• Customer-focused attitude
• Experience in customer service is preferred

Job Type: Full-time

Work Location: In person